Customer operations for businesses using authorised channels.
CRM One is HAPNEXA's SaaS platform for organisations that manage customer conversations, contacts, and service history in a dedicated workspace.
CRM One là nền tảng SaaS của HAPNEXA cho doanh nghiệp quản lý hội thoại, liên hệ và chăm sóc khách hàng trên không gian làm việc riêng.
For business customers
Customer teams can organise contacts and conversations, assign work, and manage their own authorised Facebook, Zalo, and email channels.
Purpose-limited data use
We process only the platform data needed to provide the requested CRM service for the customer's selected assets. We do not sell platform data or use one customer's data for another customer.
Customer control
Each organisation has a separate workspace. Its authorised administrator controls user access and can disconnect connected channels through the relevant platform controls.
Product access is for authorised users of a customer organisation. HAPNEXA is an independent technology provider and does not represent Meta.